At Casa Fiesta Designs, we understand that getting your items promptly is important to you, so we make every effort to process your order as quickly as possible. Our commitment to a seamless shopping experience extends to the moment our products reach your doorstep.
Upon confirmation of payment, your item will be processed for shipment within one business day. This means we will begin to prepare your order almost immediately after it's placed. Please note, this does not include weekends or holidays.
Shipping & Tracking
Once your order has been dispatched, a tracking code will be issued to the email you registered with. This allows you to monitor the journey of your package until it arrives. Rest assured, we work with reliable shipping partners to ensure that your purchase is handled with care and delivered timely.
We rely on the information you provide us for shipping, hence it's crucial that the shipping address is accurate. Our shop will not be held responsible for lost goods if an incorrect shipping address is provided. Please double-check your shipping information before finalizing your order.
Damaged or Lost Packages
In the unfortunate event that your package does not show up, or it arrives damaged, please contact us immediately at: Hello@casafiestadesigns.com. We are committed to ensuring your satisfaction and will work with you to resolve the issue as quickly as possible.
Thank you for trusting Casa Fiesta Designs. We appreciate your business and look forward to providing you with quality Mexican ceramic crafts and excellent customer service.